Delivery Options

Over the years we have tried and tested the best ways to get your order from our offices to your door in the quickest, safest way. We believe the below policies show our commitment to you, our valued customers, providing a simple and reliable way to receive your Dragonfli order.

FREE Shipping

Dragonfli offer FREE standard shipping on all UK orders. We also offer FREE collection and next day services on in stock items.

Arrive Alive Guarantee

With years of experience sending live insects Dragonfli have developed the Arrive Alive Guarantee on all live product orders.

Same Day Despatch

With fresh stock arriving daily we can send all ‘In stock’ items the very same day when ordered before 2pm Monday-Friday.

Standard Delivery Information;

  • Orders placed before 2pm Mon-Fri will be sent the same day if items are in stock
  • If you order multiple items these will be sent as one, even if an item is out of stock when you order
  • Standard services cannot be tracked until they have been delivered
  • After being sent Standard deliveries can take between 1-3 days depending on your location. Some highlands addresses may take slightly longer

Express Delivery Information;

  • Orders placed before 2pm Mon-Fri will be sent the same day if items are in stock
  • If items are out of stock next day delivery will not be available
  • Express deliveries can be tracked
  • Express services are not available to certain postcodes in the UK
  • Our express services do not require a signature upon delivery