/Delivery Info
Delivery Info 2018-05-10T08:58:57+00:00

Delivery Information

Including The Dragonfli Arrive Alive Guarantee

Over the years we have tried and tested the best ways to get your order from our offices to your door in the quickest, safest way. We believe the below policies show our commitment to you, our valued customers, providing a simple and reliable way to receive your Dragonfli order.

With years of experience sending live insects Dragonfli have developed the Arrive Alive Guarantee on all live product orders.

With fresh stock arriving daily we can send all ‘In stock’ items the very same day when ordered before 2pm Monday-Friday.

Dragonfli offer FREE shipping on all UK orders over £50. We also offer FREE collection and certain premium services at an additional charge.

Standard Order Total Price Place Order By
1-3 Working Days Over £50 Free 14:00 Monday to Friday
1-3 Working Days Under £50 £2.50 14:00 Monday to Friday
Collection N/A Free 10:00 – 14:00 Monday to Friday
Express Order Total Price Place Order By
Next working day* N/A £4.99 14:00 Monday to Thursday
Saturday Delivery N/A £15.00 14:00 Friday

*These rates and times do not apply to Bumblebee orders. To find out about Bumblebee orders, see this page.

Standard Delivery Information

  • Orders placed before 14:00 Monday-Friday will be sent the same day if items are in stock.
  • If you order multiple items these will be sent as one, even if an item is out of stock when you order.
  • Standard services cannot be tracked until they have been delivered.
  • After being sent Standard deliveries can take between 1-3 days depending on your location. Some highlands addresses may take slightly longer.

Express Delivery Information

  • Orders placed before14:00 Monday-Friday will be sent the same day if items are in stock.
  • If items are out of stock next day delivery will not be available.
  • Express deliveries can be tracked.
  • Express services are not available to certain postcodes in the UK.
  • Our express services do not require a signature upon delivery

Saturday Delivery

  • Orders for guaranteed Saturday delivery must be placed before 14:00 on a Friday.
  • If items are not in stock Saturday delivery will not be available.
  • Saturday deliveries can be tracked.
  • Saturday delivery is not available to certain UK postcodes.
  • Saturday delivery DOES require a signature upon delivery.